Thank you for your interest in Fruit Shoot. This site is owned and operated by:

Britvic Soft Drinks Limited a company registered in England and Wales with the registered and trading address of Breakspear Park, Breakspear Way, Hemel Hempstead, Herts, HP2 4TZ

Britvic Soft Drinks Limited ("We" or “our”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting (“our site”) you are accepting and consenting to the practices described in this policy.


We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph.
  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

If you do not provide us with personal information when requested, we may not be able to provide you with the goods and/ or services which you have requested from us.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can block cookies, erase them once they have been stored, or receive a warning before a cookie is stored. Please refer to your internet browser’s Help section for more information. However if you object to the use of cookies in this way please do not use our site.

Like most organisations, Britvic’s web server automatically collects and aggregates information about your visit including, but not limited to, your IP address, service provider, browser type and operating system. This information in and of itself does not personally identify you and we analyse this aggregated information only in order to optimise your experience and enhance the time spent with us online.


We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    • Where you have specifically consented for us to do so we may use your contact information to provide you with information about our products, you may opt out at any time;
    • Where you have specifically consented for us to do so we may use your contact information to provide you, or permit selected third parties (acting on our behalf in relation to our products) to provide you, with information about our products that we feel may interest you. You may opt out at any time.
    • to notify you about changes to our service;
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
  • We may also use any of the above-mentioned types of personal information:
    • to provide you with a service or product you have requested;
    • in accordance with any collection notice provided to you and (where applicable) any consents you have provided; and/or
    • as required or authorised by applicable laws.


We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Britvic Plc or substantially all of its assets are acquired by a third party, in which case personal data held by it and its subsidiaries about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use, or to protect the rights, property, or safety of Britvic Soft Drinks Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
  • We may also disclose your personal information:
    • to the extent necessary to provide you with a service you have requested;
    • in accordance with any collection notice provided to you and (where applicable) any consents you have provided; and/or
    • as authorised by applicable laws.


The data that we collect from or about you may be disclosed to recipients located outside Australia including in the European Economic Area (“EEA”). It may also be processed by staff operating outside Australia who work for us or for one of our suppliers. By submitting your personal data or using the site you agree that we will not be responsible for taking reasonable steps as otherwise required by law to ensure that any recipient of the information does not breach Australian privacy laws and you agree to us making this disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent misuse, interference and loss and unauthorised access, modification or disclosure.


You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


You have the right to request access to or correction of personal information held about you. Any such right to request access or correction can be exercised in accordance with the Privacy Act. Making a request will not incur a charge but access may be subject to a fee to meet our costs in providing you with details of the information we hold about you.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


If you have any questions, comments or concerns about this Privacy Policy, including a complaint suggesting that we have breached the Australian Privacy Principles (APP) or a registered APP code that applies to us, please refer these to our Customer Service representatives using the contact details below:

For any complaints, we will respond to you in writing (email) in a reasonable time. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner.

© Britvic Soft Drinks Limited. All Rights Reserved

18th March 2015